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 Steel Compact Firing Pin Stuck
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johnnyreloader
Starting Member


3 Posts

Posted - 05/09/2017 :  12:32:03 PM  Show Profile Send johnnyreloader a Private Message  Reply with Quote
The firing pin in my new Witness Steel Compact 45ACP is stuck.

Did this a couple times before, but always reset itself.

Now, it won't reset. EAA says to ship it to their service department.

(very unsatisfactory call BTW).

Anyone experience this issue?

Possible cause/solution?

Rod Slinger
Moderator



USA
1553 Posts

Posted - 05/09/2017 :  10:04:09 PM  Show Profile Send Rod Slinger a Private Message  Reply with Quote
johnnyreloader Welcome to our Forum. Their are two possible causes for this problem. 1. The firing pin is installed wrong. 2. Their is a broken part in the firing tunnel.
We will first look at a firing pin that is installed incorrectly. To check for this first unload the pistol and remove the slide. See the round plunger? That is the firing pin safety. Try moving it in and out. This may release the firing pin. If not try moving the firing pin as you press the pin safety. If the firing pin has returned to its at rest position, Remove the firing pin retainer plate (this is the same as on a 1911 pistol). With the plate off the firing pin and spring should remove easily. Check for broken parts, this would be a good time to clean the tunnel,spring and firing pin. If you want to lube these parts use a light lube like Rig #2.

When you reinstall the firing pin check to be sure it is working correctly. To do this with the slide off the pistol try pushing the firing pin in, it should move smoothly. Next push in the firing pin safety then try pushing in the firing pin in. The pin should not move in, if it moves in then the firing pin needs to be indexed till it works correctly. Please let me know what you fine. R S



Remembering Col. Jeff Cooper
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johnnyreloader
Starting Member



3 Posts

Posted - 05/10/2017 :  09:46:22 AM  Show Profile Send johnnyreloader a Private Message  Reply with Quote
Hi Rod,
Thanks for the information!
I have previously performed those actions when issue first appeared,
and proper function came back for a short time.
Now, no matter what I do the firing pin stays stuck just behind or even with
the retaining plate.
Got a feeling some parts need some polishing.
The pistol is on it's way to EAA Service in Florida now.
I really, really hope this goes smoothly.
Very much want a Witness Steel in 10mm, but will have to look elsewhere if
not satisfied with Service. Already unhappy that they expect me to pay return shipping.
I've worked Customer Service for 20+ years, never asked anyone to pay for me to send their
property back to them.
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Rod Slinger
Moderator



USA
1553 Posts

Posted - 05/10/2017 :  9:12:04 PM  Show Profile Send Rod Slinger a Private Message  Reply with Quote
I wish you good luck on your service run. When I worked for a living I had on my desk " It takes years to win back a customer, and only minutes to loose a customer." EAA does not operate like my company. The good news for me at lease is I have 15 Witness Handguns. Only one needed repairs. Paul at EAA went for above what I expected on the repair. The quality and quantity of the work was exceptional.

I hope your gun comes back as good as mine. R S

Remembering Bill Riger
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johnnyreloader
Starting Member



3 Posts

Posted - 06/06/2017 :  1:37:30 PM  Show Profile Send johnnyreloader a Private Message  Reply with Quote
Well I got my Steel Compact back from EAA and I am not happy at all.
First, they replaced the Wonder Finish slide with a blued slide.
They played it off as an upgrade since the blue slide had adjustable rear sight.
Second, I had to pay shipping both ways, $35 total, and that has me pissed off.
Third, that adjustable rear sight upgrade broke within 100 rounds.
Called them up, they said gunsmith would call me, and that was nearly 24 hours ago.
Once this gets straightened out, I am through with EAA, never again will I purchase anything from them.
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k-g
Junior Member



Canada
308 Posts

Posted - 06/06/2017 :  11:35:58 PM  Show Profile Send k-g a Private Message  Reply with Quote
That's bad timing for them, with all the Turkish clone productions Tanfoglio helped setting up.

Of course, I'd rather buy Italian...
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Rod Slinger
Moderator



USA
1553 Posts

Posted - 06/08/2017 :  04:49:11 AM  Show Profile Send Rod Slinger a Private Message  Reply with Quote
johnnyreloader Love to see a pic of the adjustable sight. I wonder if this is a new type of sight. I have come in contact with a fair amount of Witness adjustable sights, never seen one break or give any problems.
The sights I have on my guns require a good bit of machining of the slide to regulate to the front sight. I would be doing a Snoopy dance to get a slide with a rear adj. sight for the price of shipping, but then I am a reloader and change zero as I change loads. I understand wanting what you wanting and I hope EAA will get you to that point. R S

Remembering Col. Jeff Cooper
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